Dispute a Bill or Charge Writer

Describe the charge and why it's wrong. Get a specific, dated dispute message with a real deadline to resolve it.

The charge and why it's wrong

The exact amount, the date it was charged, and specifically why it's wrong. Providers need this to find the transaction, so be precise, not general.

Account or reference number (optional)Optional

Account number, invoice number, order number, or case number, if you have one.

What correction do you want?

Be exact: refund the difference, reverse the charge entirely, issue a credit, correct the meter reading.

Use British English

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