Reply Drafter
Paste the message you got and a line on what to say back. Get a ready-to-send reply.
New to this? Read the guide.
What it produces
Real output from this tool, not a mock-up.
What went in
- The message you are replying to
- This is the third time I've had to email about this. The report still hasn't arrived and nobody has explained why. I was told last Thursday it would be with me by Friday. At this point I'd like to know whether this is actually going to happen or whether I should make other arrangements.
- What you want to say back
- Apologise properly, explain that the delay was our data migration overrunning, give them a firm date of Wednesday, and offer a call if they want one. Do not make excuses.
- Tone
- Professional
What came back
I'm sorry. Three emails without a clear answer isn't acceptable, and you were right to push on this. The delay is down to a data migration on our end that overran and pushed everything else back, including your report. That's on us, not something I should have let slip past Friday without telling you. You will have it by Wednesday [date]. If you'd rather talk it through or want to make other arrangements in the meantime, I'm happy to get on a call, just let me know a time that works.
When to use it
Use this when the reply is the hard part: you know roughly what you want to say but not how to put it. Paste the message you received and a line on your intent, and you get something ready to send. It is at its most useful on messages you have been avoiding.