FAQ Writer
Turn your product or service into a clear FAQ that answers the real questions, including the objections.
Prefer to write it yourself? Use the free prompt.
New to this? Read the guide.
What it produces
Real output from this tool, not a mock-up.
What went in
- Your product or service
- Audit documentation software for food manufacturers. Imports production records from existing systems and assembles BRC audit documentation, removing the retyping step. 12k first year including implementation, then 7.2k a year. About 30 customers.
- Questions or objections to cover
- Will it work with our old on-prem MES. What happens if the BRC standard changes. Do we still need our quality manager. How long does implementation take. What if our data is messy. Is our data leaving our premises. What happens if we cancel, do we lose the documentation. Is 12k not a lot for a company our size.
- Tone
- Professional
What came back
- Will it work with our old on-prem MES?: In most cases, yes. We connect to a range of on-prem MES setups, including older ones, through [specific integration methods, e.g. file exports, database connectors, ODBC]. Before you sign anything, we check your specific system during a technical review to confirm compatibility. If your setup is unusual, we will tell you upfront rather than find out during implementation.
- What happens if the BRC standard changes?: We update the documentation templates and logic when the standard changes, so you are not left assembling audit packs against an outdated version. This is included as part of your annual fee, not a separate charge.
- Do we still need our quality manager?: Yes. The software removes the manual retyping and assembly work, it does not replace the judgment calls your quality manager makes: reviewing records, spotting anomalies, deciding what needs investigating before an audit. It gives them time back to actually do that work instead of formatting documents.
- How long does implementation take?: [X weeks/months], depending on how many production lines and data sources you're connecting. That covers connecting to your existing systems, mapping your data fields, and testing the output against a real audit pack before you rely on it.
- What if our data is messy?: Most manufacturers' data is messy in some way, inconsistent naming, missing fields, records split across spreadsheets and systems. Part of implementation is identifying these gaps and either fixing the mapping or flagging what needs cleaning up on your end. We won't pretend the software fixes bad data on its own, but we help you find where the problems are before an auditor does.
- Is our data leaving our premises?: [Describe actual data flow: e.g. data is pulled to our cloud environment for processing, or processed on-premises, whichever applies]. If you need specifics for your own data governance sign-off, we can walk your IT team through exactly what moves where and how it's secured.
- What happens if we cancel? Do we lose the documentation?: [Insert actual policy: e.g. you retain a copy of all documentation assembled while you were a customer, or access ends and you should export records before cancelling]. Ask us for this in writing before you sign if it matters to your decision, it should.
- Is 12k not a lot for a company our size?: That depends on what your team currently spends preparing for BRC audits. The 12k first year covers implementation plus the first year of use, then it's 7.2k a year after that. If your quality team is spending days retyping production records into audit format every cycle, that cost usually shows up quickly in hours saved. If your audit prep is already light, this may not be worth it for you, and we'd rather you know that now than after signing.
- How many companies are actually using this?: About 30 customers currently. We are not the biggest name in this space, but that also means you get direct access to the people who built it when something needs adjusting, rather than a support queue.
When to use it
Use this to build a real FAQ rather than a page of questions nobody asked. It covers the objections as well as the practicalities, so put the awkward questions in: the ones about price, about what happens if they leave, and about whether they still need the person doing the job today.
Common questions
Why does the output contain things in square brackets?
Because it will not invent facts it was not given. In the example above it leaves placeholders for implementation time and where data is processed, since those were never supplied. Fill them in yourself: a bracket you have to complete is far better than a confident wrong answer on your own site.
Should I include the objections?
Yes, and they are the most valuable entries. A FAQ that only answers easy questions is decoration. The example takes on the price, whether the software replaces the quality manager, and what happens on cancellation, which are the questions actually stopping people.
How many questions should an FAQ have?
Enough to cover what people genuinely ask, usually somewhere between six and fifteen. Padding it to look thorough buries the entries that matter. If you have support tickets, the recurring ones are your list.
Is it free?
You can run it three times a day with no account. Signing in gives you renewing monthly credits, and this tool costs one credit per run with the one-click refinements included.