Write a complaint to get a refund

Turn what went wrong into a firm, factual complaint that asks for the refund or fix you're owed.

Write a complaint to a company about a problem with something I bought. I want [a full refund / a replacement / an apology and goodwill: pick one].

Rules:
- Lead with the facts in order: what I bought, when, the order or reference number, what went wrong, and what has happened since.
- State clearly what I want and a reasonable deadline to sort it. Stay civil and factual, no threats or insults.
- Use only the facts I give below. Do not invent order numbers, dates, or amounts; leave [placeholders] where a detail is missing.
- Do not cite specific laws or guarantee a legal outcome.
- End with what I will do if it is not resolved.

What went wrong:
[what you bought, when, order number, the problem, what you've tried]

Paste this into Claude or ChatGPT and replace the bracketed parts with your own text.

Want the how-to behind it? Read the guide.