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Marketing & Copy

How to write a marketing email people actually read

July 25, 2026 · 4 min read

Most marketing emails get deleted in the time it takes to read the sender name. The ones that get read do one thing well: they respect the reader’s time. One message, said plainly, with a single obvious next step. Everything below is in service of that.

One email, one idea

The fastest way to lose a reader is to ask for three things at once. Pick the single most important message and build the whole email around it. If you have two announcements, send two emails, or hold one for next week. A crowded email gets skimmed and closed; a focused one gets acted on.

The subject line earns the open

Nobody reads an email they do not open, so the subject line is doing most of the work. Make it specific and honest rather than clickbait: it should tell the reader what is inside, or give them one real reason to be curious. Keep it short enough to survive a phone screen, and skip the tricks. ALL CAPS, rows of exclamation marks, and fake “RE:” lines only train people to ignore you. Write a few options and pick the one you would actually open.

Get to the point, then make the ask easy

Open with the reader and the point, not “Hi, I hope you are doing well”. Say why this matters to them in the first line or two, and keep the paragraphs short, because most people read on a phone in a few seconds. Then finish on one clear call to action: tell them exactly what to do, and make it a single easy step. If you cannot name the one action you want, the email is not ready to send.

Example

Weak: Subject: An update from us!!! Hi there, we hope this email finds you well. We have been working hard on lots of exciting things and wanted to share some news. We have a new brunch menu, our opening hours have changed, and don't forget you can follow us on social... Better: Subject: Brunch is back, from Saturday Hi Sam, Our weekend brunch menu returns this Saturday: two courses for [price], served 9am to 1pm. Tables go fast, so book your spot here: [booking link] See you there, The [name] team

Common mistakes

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